Terms and Conditions

 

These terms and conditions govern your use of the website and the services provided by "SoulHolds". By accessing or using our Webshop, you agree to be bound by these Terms. Please read them carefully.

  1. Acceptance of Terms By accessing or using our Webshop, you affirm that you are of legal age and have the capacity to enter into a binding agreement. If you do not agree with these Terms, you must not use our Webshop.

  2. Products and Orders 2.1 Product Information: We strive to provide accurate and up-to-date information about our climbing holds, including descriptions, images, and pricing. However, we do not warrant that all product information is error-free or complete. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. 2.2 Ordering: Placing an order through our Webshop constitutes an offer to purchase the products. We reserve the right to accept or reject any order at our sole discretion. In the event we are unable to fulfill an order, we will notify you and provide a refund if applicable.

  3. Pricing and Payment 3.1 Pricing: All prices listed on our Webshop are in the currency specified and are exclusive of applicable taxes, shipping, and handling charges, unless otherwise stated. 3.2 Payment: We accept payment through the available payment methods specified on our Webshop. You agree to provide accurate and complete payment information. By placing an order, you authorize us to charge the total amount to the payment method you provided.

  4. Shipping and Delivery 4.1 Shipping: We will make reasonable efforts to ship the ordered products within the estimated timeframe specified on our Webshop. However, shipping delays may occur due to factors beyond our control. We are not responsible for any such delays or any resulting damages or losses. 4.2 Delivery: The risk of loss and title for the products pass to you upon delivery to the shipping carrier. Please inspect the delivered products for any damage and notify us within a reasonable time if any issues are found.

  5. Returns and Refunds 5.1 Returns: We accept returns of unused and undamaged climbing holds within a specified timeframe as outlined in our Return Policy, which can be found on our Webshop. 5.2 Refunds: Refunds will be processed in accordance with our Return Policy. We reserve the right to refuse refunds if the returned products do not meet the specified requirements.

  6. Intellectual Property 6.1 Ownership: All intellectual property rights, including trademarks, copyrights, and any other proprietary rights, in our Webshop and its contents belong to us or our licensors. 6.2 Use of Content: You may access and view the content on our Webshop solely for personal, non-commercial use. Any unauthorized use, reproduction, or distribution of the content is strictly prohibited.

  7. Limitation of Liability To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our Webshop, including but not limited to any errors, inaccuracies, or omissions in product information. Limitation of Liability To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of accidents resulting from the setting or using of our products.

  8. Indemnification You agree to indemnify and hold us harmless from and against any claims, damages, losses, liabilities, and expenses arising out of your use of our Webshop, product or any violation of these Terms.

  9. Modifications We reserve the right to modify these Terms at any time without prior notice. The updated version of the Terms will be posted on our Webshop. Your continued use of our Webshop after any modifications constitutes your acceptance of the revised Terms.

  10. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of the EU. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the EU.

  11. Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

  12. Entire Agreement These Terms constitute the entire agreement between you and us regarding the use of our Webshop and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

If you have any questions or concerns about these Terms, please contact us